Testimonals

“Thank you Smurfs for getting my family and all of our luggage to the airport on time! We asked for a van because there are four of us and we anticipated having a lot of bags. The van driver showed up on time, and efficiently got us all to the airport. Happy customer!”

-Jane S., Belmont, MA

 

“Just arrived at Logan after a pleasant and perfectly on-time ride from Newton. They even found my building which has no visible house numbers and is inaccurately placed on GPS. I’ll for sure be using Smurfs again!”

-C.P., Arlington, MA

 

“Smurfs saved the day!

Last week, my flight (originally at 9:45) was changed to one at 9:10 am. At 6:45, I called in a frenzy to see if I could change my reservation from 7:30 to an earlier one at 7:00, and within 5 minutes, they dispatched a backup cab to pick me up.

The driver, Mr. Kalemba was so nice and understanding too, and turned what could have been a super stressful morning into a smooth trip. We made it to the airport with a good amount of cushion time before the flight.

Thank you thank you thank you!!”

-Diane W., Los Angeles, CA

 

“Scheduled my pickup online and quickly received a confirmation email. They were there to pick me up as scheduled and the driver (Tom) was super nice. No problem using a credit card. Would definitely recommend.”

-Cindy B., Sierra Madre, CA

 

“I’m from the west coast…so I have always been around a SuperShuttle type service…Logan is a little different but…Smurfs Transportation is available, friendly, reliable and honest with you about prices!!! They get an A+ in my book (and I have used them several times)…If you’re not a morning person…that’s ok too…they are very prompt, calm, cool and collected :)”

-Kar M., Somerville, MA

 

“Getting onto a flight is stressful enough and your taxi driver not showing up is absolutely the LAST thing you want to deal with for your trip. After a couple of those bad experiences with the local taxi companies, we decided to give Smurfs a try. And I haven’t called anyone else since then. They are professional, on time, polite, and their price is very reasonable considering the quality of the service that they offer.

Thank you Smurfs Transportation. Keep up the great work!”

-Sylvian Y., Norfolk, MA

 

“I have to say that I don’t usually call the cabs or airport shuttles often. But these guys were awesome. I called the number in the middle of the night and Barbara, the owner, actually picked up at like midnight. At midnight someone was picking up this phone!!! All the other places I had called looking for quotes, I had to leave a message on the machine/voicemail.

Barbara was very nice over the phone. I had made the call for a service car to drive me to the airport for the following week at like 3:30 am because my flight was at 5:30. I wanted to make sure I got there with plenty of time to spare.

She advised me of the price and toll fares over the phone and advised me that I would receive a confirmation call the night before to reassure me that they would not forget about me. And she did, personally!

The guy got here on time and helped me put my stuff in the car and got me to the airport on time and safely. He was very friendly and knowledgeable of the area. There was even construction on the highway and needed to detour and he knew his way around.
Boy am I glad, if it wasn’t me driving, I would have gotten lost and been circling Boston for hours.

On top of this great customer service this little transportation company was able to provide me, they had the lowest airport fare of all the places I had called. ($40/ride + $6.50/toll = $46.50 + tip). Not to mention, a few of the other places never called me back.

If I have to travel to the airport ever again and need a ride, you can bet I’m calling these guys again.

P.S. The fleet had leather seats and were very comfy! Especially at 3:30 am.”

-Roni E., Waltham, MA

 

“The BEST taxi service I’ve tried in the Metro-Boston area! Courteous, punctual, fair, and professional. -Even stopped at a drug store on the way so I could pick up a few last minute items. Driver arrived 15 minutes EARLY – that was a huge relief. Made it to South Station with tons of time to spare…Thanks guys! I will definitely call you next time!”

-Erin B., Winchester, MA

“I’m always nervous using a new cab company…you never know what you’re going to get and I have a fear of being late. The website was easy to use, flat rate from Newton to Logan can’t be beat, I could make reservations online, and all cars have credit card readers.

Sounded good! The driver was right on time, and we got upgraded from a cab to a sedan, as the cabs were being inspected that day. Nice, clean car. Driver had no problem taking my credit card (I’ve run into some problems with other companies who will claim that the machine “doesn’t work”, just so they can get cash). Can’t really ask for more! Saved the phone number in my contacts…I’ll be using them again!”

-Shari J., Canton, MA

“These guys were great – I called in the middle of the night for a 5:45am pickup that morning going to Logan and Barbara was happy to oblige. The rates were very competitive and she called ahead to say she was 5-10 minutes behind (we were early so this wasn’t a problem for us). She was very friendly (especially for the early hour) and took a credit card no problem. A+, will definitely use next time & recommend to my friends & family in the area.”

-Bruce K., Venice, CA

“Smurfs is pretty much the best taxi company out there. The owner will answer the phone at all hours of the night (and early morning…our flight was delayed and we had to reschedule our pickup at 4:30am!) and on the rare occasion you have to leave a message, they return your call promptly. It doesn’t sound like a big deal, but I’ve used other locally based cab companies and they’re often unreliable, rude, or both!! (Yes, I’m talking about you, American Taxi and Veterans Taxi!)

Anyway, the pricing is reasonable, the town cars and vans are clean, and there’s a flat rate for airport runs. I keep their number in my phone and recommend them to all my Waltham/Newton friends.”

-S M., North Waltham, MA

“I am very skeptical of many cab and town car companies, but this company gave me terrific service and I will continue to use them for service to Logan Airport.

I asked for a cab for a 6am departure and a town car arrived – early to boot. The driver helped me with my bags – even from the top of the stairs at my doorstep. Nice touch. Driver was educated and a good conversationalist with an interesting background. The price was fair and they took credit card. I had misplaced my receipt so I called the company and they emailed me a scan of the original for my records. AWESOME!

Thank you!”

-Monica R., Waltham, MA

“We are new to the Boston area and needed a ride to Logan for 2 adults and 2 kids. Based on Yelp reviews I hired Smurfs, and I couldn’t be more satisfied with our experience. Our driver was early (and for a 4 a.m. pick-up, this is REALLY impressive) and was waiting for us at Logan upon our return.

We booked a mini-van but got a nice large SUV instead- it was perfect for us. The driver was polite, friendly, and kind. He talked when we wanted to chat but was also quiet when we returned home, exhausted. He was a good, responsible driver and his driving put me at ease.

The fee was reasonable for us, not too much more than we’d pay if we took the Logan Express shuttle out of Framingham. I would not hesitate to book with Smurfs again or recommend them to our friends and family.”

-Rachel O., Sudbury, MA

“We used Smurf’s to drop us off and come get us at Logan. We had a two week trip (wedding then honeymoon) so booking the return trip was done about 3 weeks before that trip was going to happen. Smurf’s was prompt for our super early morning flight, and they pre-emptively called while we were waiting on our luggage for our return (no need to fret that I had booked them weeks ahead of time).

The drivers are friendly, the cars are clean and we’ll definitely use them for our go to travel needs.”

-Tracy P., South Waltham, MA

“First off I use yelp for anything and everything, so when my work needed transportation to and from the airport for a board meeting, it was the first site I went to. Smurf’s had a great rating and a great price, so we went with them. They were on time and very friendly. I had to call the company, what felt like a hundred times, and each time they were very accommodating and helpful! We will definitely be using them in the future!”

-Courtney D., Burlington, MA

“We’ve been using Smurfs cab company as our corporate cab company for the past four or five years and they’ve been spot on. Friendly and personable and always the best rates. They come when we call, never over charge us and are very personable and we feel like we are supporting a real local business. We are a local PE firm in Waltham and now all of our friends and family use Smurfs. Love them. Remind me to book them for my upcoming family trip to the airport …”

-Sarah M., Boston, MA

“My favorite car service provider! As tremendous value for the level of service provided. Careful and considerate drivers make a big difference as a petite female traveling on business. These guys beat any taxi around! Thanks Joel and the Smurfs Team!”

-Joy G., Oxford, FL